Restaurant Statistics provide a quick read on how you're being received by the online community.
As shown below the left hand, "Restaurant Statistics" tracks Total Views by period, Overall Restaurant Rating, Number of Reviews, Top Rated Menu Items, and what has been Most Reviewed. As diners engage you receive important ongoing real-time feedback on what is like, loved and what can be improved upon.
Meta Flavor is built to deliver feedback, concrete and actionable information real time on how your market perceives nearly every facet of your operation.
This data reveals strengths and weaknesses, giving you an edge when it comes to attracting more guests, increasing spend, and building stronger relationships.
Increase the quantity and quality of feedback. Direct your guests to Meta Flavor and ask them to rate, review and give you their feedback. The more and better the dialogue, the faster you'll know what's working and what needs improving.
One of the best ways to request feedback without being obtrusive is to put at the bottom of your receipts:
Share with us your thoughts and help us
improve your next experience. Rate & Review
us on Meta Flavor! www.metaflavor.com
Proactively listening to your customers and asking for their feedback has three vital benefits.
1. It lets your guests know that you value them and are genuinely interested in what they have to say.
2. It shows you're not afraid of honest constructive feedback and that you're constantly striving to improve.
3. It give you an opportunity to RESPOND, to act, to change and to grow.